IT Support with offices in Los Angeles and Ventura

AleCo Computing aims to offer the convenience and availability of an in-house IT Support desk, at a cost all businesses can afford. With that said, our mission is to provide quality USA based tech support with no surprise bills. AleCo is able to offer IT Support 24/7 via our help desk. With hard-coded service level agreements for all managed clients, our company works tirelessly to keep your business running smoothly.

At AleCo, our goal is to provide an IT Solution that will work for your specific business. We work with many industries including the legal, medical, and creative fields. Our team understands that the tech needs of every business require custom care. Whether you are looking for a Managed Service Provider, a break-fix IT technician, or a IT consulting firm looking for a comprehensive build-out, we can fit any need for your environment.

Reach out today to setup an individualized plan for you and your organization.

Our Commitment 

Any IT Outsourcing service, when not performed efficiently and with perfect expertise, will not succeed. It is true that IT outsourcing for your business' needs may seem like your "ideal solution", but that is true for any company who wants to control their IT infrastructure. However, for the IT consultants that see services from a client's point of view, IT outsourcing is  a true blessing.

In response to the article, 10 problems with outsourcing IT (Wallen, 2014), there are 10 highlighted reasons listed of why businesses should not choose IT outsourcing; AleCo knew these issues existed in today's technological world, and we have designed our services in a way that offers mindful technology outsourcing.

Cost of IT Support Services

AleCo has a simplified approach to the costs of services that are unique in our industry; we call them “real costs” because the expenses are predictable and easily planned due to customized IT services that are set at specific hourly or monthly rates, depending on your agreement. You will never receive a bill that you were not expecting.

The Time Factor in IT Outsourcing

Clients are dependent on our timeliness and care. AleCo proves that your problem is important to us by promising a maximum wait of two hours for response to your IT issues.

Familiarity with Your Network and Systems

In addition to employing IT specialists that will quickly understand the complex nature of any-sized businesses' networks, our team strives to work with our clients to understand their current systems and needs. We want to work with you to understand the impact of your business' choices, and offer the most cost-effective and realistic recommendations possible. Our IT technicians are certified in many industry specific systems.

IT Outsourcing and Employee Relationships

We rely on local customers to believe in our name and trust our services. Although our certified IT consultants are highly trained with online advertising and social-media, word-of-mouth is our most important and valued marketing tool; we offer the best IT services, and truly understand each client's needs. Businesses are not one-size-fits-all, and AleCo consultants are trained to offer IT expertise in business solutions that match each client individually.

Liability

We are proud to be a trusted company, that has a sole purpose of assisting your business in being as successful as it can be. AleCo understands that our role is a large one, and we do not take that lightly. When you succeed, we succeed.

Loss of work

Loss of work can cost a business thousands of dollars, even during a small window of time. Whether your employees rely on payroll to be completed by a certain day, or a large part of your business' operations rely on customer emails, we do not take it lightly. With our maximum wait being 2 hours at most, we eliminate of one of the largest concerns most clients have when relying on any IT outsourcing service.

Priority

Yes, we do have priorities, and they are simply to serve each and every customer within our promised timeline. Our timeline is adventurous but is also realistic, due to the many certified IT specialists that are assigned to relevant projects. Although all of our team members are trained to understand the ins-and-outs of your business, we take pride in the various areas of expertise that our consultants cover.

Morale

AleCo is not in business to take business; in fact, we have clients that already have an IT department, allowing us to offer cost-effective solutions to these types of clients. As we specialize in all areas of Information Technology, and most IT departments do not, AleCo is available to be there to work with your team.

IT Continuity

AleCo is large enough to possess complete expertise in all of your IT needs, yet personal enough to ensure that we remember your setup, your expectations and the IT solutions we have put into place. We will never miss a beat in proving that we utilize our client's time to be as efficient as it can possibly be—whether it was outsourced or not!

Control of Your IT Outsourcing Company

While it is true that you cannot control an outside company, it is our job to offer you stress-free solutions that you can fully trust. We began our company because we realized what businesses truly need, and we confidently offer all of the solutions that you require with confidence.

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